Reference

How 78 togel handles your account information

When you open an account with us, your personal details and payment records are encrypted and stored on secure servers.

End-to-end encryptionIndonesia payment privacyTransparent data use
78 togel How 78 togel handles your account information
REACH OUR TEAM

Contact us about your privacy

Team online

Email Support

Send your privacy request to [email protected]. We respond within 48 hours on weekdays. Include your account username and the specific data you want to access or correct.

Live Chat

Open your account and head to the support panel at the bottom right. Our team is available 24/7 in English and can answer questions about how your data is stored and used.

Account Settings

Log in and go to Settings > Privacy. You can review what data we hold, request a full export, or ask us to delete inactive account information in accordance with local law.

HOW WE PROTECT YOU

Data security and retention practices

Encryption in Transit

Every deposit via DANA, OVO, GoPay or QRIS, and every withdrawal request, travels over SSL encryption. Your payment details are never stored in plain text on our servers or logs.

Cookie & Tracking Policy

We use session cookies to keep you logged in and analytical cookies to improve your lobby experience. You can disable third-party cookies in your browser; essential session cookies cannot be disabled without logging out.

Account Verification

Before we process your first withdrawal, we verify your identity by requesting a copy of your government ID and a proof of address. This protects both you and our payment partners from fraud.

Data Retention

We keep your account data for as long as your account is active. After closure, financial records are retained for seven years to comply with local accounting law. Your email and profile data are deleted within 90 days of account deletion.

Password & Security

Your password is hashed using bcrypt, never stored in readable form. We strongly recommend enabling two-factor authentication in your account settings to add an extra layer of protection.

Change Your Preferences

Visit Settings > Privacy & Notifications to opt out of promotional emails or control how we use your data. Changes take effect immediately and apply across all your account devices.

Privacy questions our players ask most

Yes. Log into your account, go to Settings > Privacy and select 'Request Data Export'. We'll email you a complete file of your registration details, transaction history, device logs and any notes from our support team within five working days. Alternatively, email [email protected] with your username.

Transaction records are retained for seven years for regulatory compliance. Your saved payment methods (DANA, OVO, GoPay, QRIS account details) are deleted 90 days after you request account closure, unless local law requires longer storage. Contact support if you want them removed sooner.

We never share your personal data with other platforms or for marketing purposes. We share anonymised behaviour data with fraud-prevention partners only where local law permits. Payment information stays between you, 78 togel and your bank or e-wallet provider.

Your login credentials and profile are disabled immediately. Your financial records remain stored securely for seven years as required by law. Non-financial personal data (name, email, phone) is permanently deleted within 90 days unless local law requires us to retain it longer.

Open your browser settings and block third-party cookies. Session cookies that keep you logged in cannot be disabled without signing out. Disabling tracking cookies will not affect game performance, deposits or withdrawals—only our ability to measure lobby usage.

Yes, we record which games you open, how long you play and your bet sizes. This data helps us detect unusual account activity, improve our sportsbook and live casino streams, and comply with fraud-prevention rules. It is never sold and is deleted when you close your account, except transaction records kept for seven years.

Contact our live chat team immediately (24/7, bottom right of your account) or email [email protected]. Change your password at once. We'll review your recent login history, device activity and transactions. If fraud is detected, we'll freeze disputed transactions pending investigation.